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We will continue to update this section, so please check back often.

What do I have to do to reserve a party?

All of our packages require a $75 deposit at time of reservation. The balance is due and payable the day of your party. We accept cash, checks, Visa or MasterCard.  We charge a $30 fee for returned checks.

What is your cancellation policy?

If you cancel 14 or more days prior to your party date, you can reuse your deposit for another date within the next 12 months.  If you cancel with less than 14 days before your scheduled party, YOU WILL LOSE YOUR DEPOSIT.

Will there be someone in the party room to assist me with my party?

Yes.  Your party includes your own Party Coordinator to set-up, serve pizza, cake, drinks and assist you with anything you need.  Best of all, we clean up the mess too!

Can I bring my own food and drinks?

You may bring your own Birthday cake, cupcakes or cookie cake, ice cream and balloons. Pizza, ice cream, drinks and more can be ordered when you reserve your party.  Absolutely no other outside food (such as pizza, hot dogs,..) may be brought in.  All food and beverages must be consumed in your private party room.          

Can I bring alcohol for adults?

No.  There  is absolutely no alcohol allowed in our facility. 

When do I need to arrive for my party?

We ask that you and your guests arrive no earlier than 10 minutes prior to your scheduled party.  This will give you plenty of time to check-in, get settled, sign waivers and go over Bounce Planet safety rules.


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